Shipping policy

Processing time

Orders are usually processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.

Shipping rates and delivery times

We ship across Australia and internationally.
Shipping costs:
• Australia: flat rate $7.99
• International: flat rate $20

Estimated delivery times after dispatch:
• Australia: 3–7 business days
• New Zealand: 5–10 business days
• International: 7–21 business days

Delivery times are estimates and may vary because of carrier delays, customs, or public holidays.

Tracking your order

Once your order has been shipped, you will get an email with tracking details. Tracking information may take up to 24 hours to update after the carrier scans your package.

International shipping

International orders may be subject to customs duties, taxes, or import fees. These charges are the customer’s responsibility. Please check your local customs office for details before placing an order.

Address accuracy

Please check your shipping address carefully when placing your order. We can’t guarantee changes once an order has been processed.

Lost or delayed packages

If your order hasn’t arrived within the estimated delivery time, contact us at the details below. We will help you track the shipment with the carrier.